Terms and Conditions

Terms and Conditions

Effective Date: 1 January 2026

Welcome to Highway Auto Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing this website, booking a service, submitting a request, or communicating with us, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Offered

Highway Auto Solutions provides automotive-related services, including but not limited to:

• Vehicle diagnostics and repairs

• Electrical and electronic services

• Maintenance and servicing

• Customization and upgrades

• Consultation and inspections

All services are subject to availability and may vary depending on vehicle condition.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations

• Infringe the rights of others

• Disrupt or damage the website or its functionality

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

4. Quotes, Pricing & Payments

• Any quotations provided via the website, phone, or email are estimates only and may change after vehicle inspection.

• Final pricing depends on parts, labor, and complexity of the work required.

• Payment terms will be communicated before or upon service delivery.

• Failure to make payment may result in withholding of vehicle release or services.

5. Appointments & Cancellations

• Appointments should be booked in advance where possible.

• We request timely notification for cancellations or rescheduling.

• Highway Auto Solutions reserves the right to reschedule appointments due to unforeseen circumstances.

6. Vehicle Responsibility

• Customers are responsible for removing personal belongings from vehicles before service.

• Highway Auto Solutions is not liable for loss or damage to personal items left in vehicles.

• We take reasonable care of all vehicles but are not responsible for pre-existing damage or mechanical issues unrelated to the service provided.

7. Warranties & Liability

• Any warranties on parts or services will be communicated separately where applicable.

• Highway Auto Solutions is not liable for:

  • Indirect or consequential damages

  • Losses caused by delays beyond our control

  • Issues arising from incorrect information provided by the customer

Nothing in these terms limits liability where prohibited by law.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Highway Auto Solutions unless otherwise stated.
You may not reproduce, distribute, or use any content without prior written permission.

9. Newsletter & Communications

• By subscribing to our newsletter, you consent to receive promotional and informational emails.

• You may unsubscribe at any time using the link provided in our emails.

• We do not sell or share your contact details with third parties for marketing.

10. Third-Party Links

This website may contain links to third-party websites (e.g., Google Maps, social platforms). Highway Auto Solutions is not responsible for the content, terms, or privacy practices of these external sites.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Kenya.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Highway Auto Solutions
📍 Bungoma, Kenya
📞 Phone: 0723 880 785

📧 Email: contact@highwayautosolutions.com